Careers at ExterNetworks

Posted on: Jan 05, 2017

Current Date: Nov 22, 2024

Position: Network Resident Engineer
Location:  Orlando, FL
Duration:  5 Months
Experience: 7 to 10 Years is a must

• SRX – SRX deployment to replace Cisco router IPsec connectivity, Entire IPsec infrastructure to be replaced.
• Migrate WAN links to EX4600 to replace Cisco ISR router.
• EX – Deploy new EX4300s with IP phones to replace Cisco switches and “Call Manger”. 
• Deploy EX4300s and 9214’s to replace Cisco infrastructure.
• Ability to execute a developed the architecture plan/review of new deployments

Job Description
Responsibilities

• To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
• To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
• To carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
• To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
• To troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues.
• To raise equipment Return Material Authorizations (RMA’s) and to track these through to problem resolution
• To produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer
• To hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
• To train the Customer’s design, implementation and support personnel to configure and operate the Juniper Networks products
• To assist the Customer to develop Network Operating and Equipment Operating Procedures
• Support production environment of Juniper products within the Customer infrastructure
• Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer
• The Resident Engineer is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
• The RE will be expected to develop secondary skills in other products in the Juniper product portfolio. 

Base Qualifications
Candidates for this role MUST have a minimum 10 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments.
Candidates for this role MUST be able to demonstrate the following competencies:

• Customer is a large county government with many sites distributed over dark fiber and a few WAN circuits. Deployment consists almost entirely of EX4300, EX4600, and EX9200. A few SRX/MX products, but the latter is not the focus.
• Strong understanding of switching and routing in a campus environment, including layer 2 protocols, as well as a detailed understanding of Routing protocols Enterprise networks including: TCP/IP fundamentals, IP sub-netting and super-netting and hierarchical routing principles, Routing protocol operation (OSPF required, BGP desirable), general understanding of MPLS L2 and L3 VPNs and the associated tunneling technologies (GRE, IPsec, etc.), network/router security and common/best practices.  
• Besides troubleshooting, candidate will provide knowledge transfer to the customer’s engineering team, as well as assist in the new deployment of Juniper EX switches
• The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team, and Advanced Services Management. The ability to communicate well within the Juniper team articulating customer problems before they become issues being proactive where possible.
• Hands-on configuration and operational knowledge of Juniper Networks router and firewall and switching products, passion to continue learning and expanding your knowledge.
• Experience with the interoperability of a combined Cisco and Juniper network desired

Focal Experience
The ideal candidate for this role will be able to demonstrate the following competencies:

• 10+ years experience in managing large technical account activity revolving around network products from multiple vendors.  
• Expert level relationship management, communications skills and interpersonal skills to manage face to face communications on a daily basis with multiple levels of customer management and engineering staff across multiple departments within the county and its departments in a responsible and professional fashion.
• Expert level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly articulate findings in written and verbal communications with development level engineering staff.
• Self starter, team player, personable, enthusiastic, hard working, and enjoy interfacing with customers on a day to day basis.
• Strong understanding of: DNS, NFS, SMTP, HTTP/HTTPS, TCP/IP, UDP, and ARP. 
• JNCIA, JNCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus
• Key words: OSPF, BGP, Multicast, NAT, QOS/COS, Spanning tree, Ethernet Switching, EX, SRX, MX, Junos CLI, IOS CLI
• A desirable plus: candidate could have prior experience with scripting or programming languages including Python, SLAX, and NETCONF, and experience with automation frameworks such as Puppet, Chef, Ansible, or others.

Posted - 2879 days ago